STOVE
[Protest] – Violation of ‘Road Nine’ operating philosophy and demand for official response
Recipient: Smilegate, NX3 GAMES
Title: Request for explanation of violation of 'Road Nine' operating philosophy and call for future response
I am a user who enjoys your MMORPG **'Lord Nine'**.
The '5 operating philosophies' revealed at the 2025 announcement were a promise based on trust with users. However, the recent updates and your company's response directly violate that promise, and are causing serious distrust and backlash throughout the user community.
[Items that are violated among the 5 operating philosophies that your company promised]
Probabilistic Item Stress Relief→ Despite the announcement that “only one avatar exists for random draws,”
→ With the recent update, the artifact probability draw system was introduced, which added excessive probability content.
Paid experience/cash equipment not sold
→ In reality, whether or not you pay has a significant impact on your combat power and growth rate.
Preserving item value and respecting the economy between users
→ The game balance is collapsing and the trading ecosystem between users is being violated due to random paid items.
💬 Despite the fact that many users have repeatedly pointed this issue out through the official community and customer center, your company has not yet made any official statement.
[Requirements]
Clear and official statement of position on violation of operating philosophy Provide transparent explanations and fix plans for issue updates (e.g. introduction of artifact probabilities) Announcement of a plan to maintain practical compensation and future operating philosophy to restore user trust
[Official Warning – Call for Legal Responsibility]
If your company continues to ignore legitimate complaints and questions from users, this may be a violation of the following laws. If we determine that there is no official response, we will take the following actions:
→ Prohibition of unfair advertising that misleads consumers
※ After the announcement that “there is only one random item, avatar,” the artifact random draws added may be considered deceptive advertising.
Article 21 of the Act on Consumer Protection in Electronic Commerce, etc.
→ Prohibition of acts that cause unfair disadvantages and failure to fulfill notification obligations
※ Silence on user complaints and failure to sufficiently notify important updates may be an abuse of business position and a violation of the duty to notify.
Article 32 of the Act on Promotion of the Game Industry
→ Obligation to protect users' rights and create a fair usage environment
※ Failure to notify about probabilistic content and paid systems may result in legal liability.
[Countermeasures]
File a formal complaint or complaint with the Korea Consumer Agency, Fair Trade Commission, or other relevant organizations. Review legal procedures, including claims for damages, in cooperation with consumer rights groups and legal advisory agencies. Launching a press release and protest campaign with the User Community Alliance I don't want to attack or harm 'Lord Nine'.
However, promises must be kept, and fair and responsible operation is what all users expect.
Your silence may be interpreted as a possible violation of law rather than a choice.
I hope the operating philosophy at the time of the showcase wasn't just a marketing slogan.
We look forward to a sincere explanation and a changed response.
thank you
[Protest] – Violation of ‘Road Nine’ operating philosophy and demand for official response
Recipient: Smilegate, NX3 GAMES
Title: Request for explanation of violation of 'Road Nine' operating philosophy and call for future response
I am a user who enjoys your MMORPG **'Lord Nine'**.
The '5 operating philosophies' revealed at the 2025 announcement were a promise based on trust with users. However, the recent updates and your company's response directly violate that promise, and are causing serious distrust and backlash throughout the user community.
[Items that are violated among the 5 operating philosophies that your company promised]
Probabilistic Item Stress Relief→ Despite the announcement that “only one avatar exists for random draws,”
→ With the recent update, the artifact probability draw system was introduced, which added excessive probability content.
Paid experience/cash equipment not sold
→ In reality, whether or not you pay has a significant impact on your combat power and growth rate.
Preserving item value and respecting the economy between users
→ The game balance is collapsing and the trading ecosystem between users is being violated due to random paid items.
💬 Despite the fact that many users have repeatedly pointed this issue out through the official community and customer center, your company has not yet made any official statement.
[Requirements]
Clear and official statement of position on violation of operating philosophy Provide transparent explanations and fix plans for issue updates (e.g. introduction of artifact probabilities) Announcement of a plan to maintain practical compensation and future operating philosophy to restore user trust
[Official Warning – Call for Legal Responsibility]
If your company continues to ignore legitimate complaints and questions from users, this may be a violation of the following laws. If we determine that there is no official response, we will take the following actions:
→ Prohibition of unfair advertising that misleads consumers
※ After the announcement that “there is only one random item, avatar,” the artifact random draws added may be considered deceptive advertising.
Article 21 of the Act on Consumer Protection in Electronic Commerce, etc.
→ Prohibition of acts that cause unfair disadvantages and failure to fulfill notification obligations
※ Silence on user complaints and failure to sufficiently notify important updates may be an abuse of business position and a violation of the duty to notify.
Article 32 of the Act on Promotion of the Game Industry
→ Obligation to protect users' rights and create a fair usage environment
※ Failure to notify about probabilistic content and paid systems may result in legal liability.
[Response measures]
File a formal complaint or complaint with the Korea Consumer Agency, Fair Trade Commission, or other relevant organizations. Review legal procedures, including claims for damages, in cooperation with consumer rights groups and legal advisory agencies. Launching a press release and protest campaign with the User Community Alliance I don't want to attack or harm 'Lord Nine'.
However, promises must be kept, and fair and responsible operation is what all users expect.
Your silence may be interpreted as a possible violation of law rather than a choice.
I hope the operating philosophy at the time of the showcase wasn't just a marketing slogan.
We look forward to a sincere explanation and a changed response.
thank you
[Question] – Violation of ‘Road Nine’ operating philosophy and call for official response
Recipient: Smilegate, NX3 GAMES
Title: Request for explanation of violation of 'Road Nine' operating philosophy and call for future response
I am a user who enjoys your MMORPG **'Lord Nine'**.
The '5 operating philosophies' revealed at the 2025 announcement were a promise based on trust with users. However, the recent updates and your company's response directly violate that promise, and are causing serious distrust and backlash throughout the user community.
[Items that are violated among the 5 operating philosophies that your company promised]
Probabilistic Item Stress Relief→ Despite the announcement that “only one avatar exists for random draws,”
→ With the recent update, the artifact probability draw system was introduced, which added excessive probability content.
Paid experience/cash equipment not sold
→ In reality, whether or not you pay has a significant impact on your combat power and growth rate.
Preserving item value and respecting the economy between users
→ The game balance is collapsing and the trading ecosystem between users is being violated due to random paid items.
💬 Despite the fact that many users have repeatedly pointed this issue out through the official community and customer center, your company has not yet made any official statement.
[Requirements]
Clear and official statement of position on violation of operating philosophy Provide transparent explanations and fix plans for issue updates (e.g. introduction of artifact probabilities) Announcement of a plan to maintain practical compensation and future operating philosophy to restore user trust
[Official Warning – Call for Legal Responsibility]
If your company continues to ignore legitimate complaints and questions from users, this may be a violation of the following laws. If we determine that there is no official response, we will take the following actions:
→ Prohibition of unfair advertising that misleads consumers
※ After the announcement that “there is only one random item, avatar,” the artifact random draws added may be considered deceptive advertising.
Article 21 of the Act on Consumer Protection in Electronic Commerce, etc.
→ Prohibition of acts that cause unfair disadvantages and failure to fulfill notification obligations
※ Silence on user complaints and failure to sufficiently notify important updates may be an abuse of business position and a violation of the duty to notify.
Article 32 of the Act on Promotion of the Game Industry
→ Obligation to protect users' rights and create a fair usage environment
※ Failure to notify about probabilistic content and paid systems may result in legal liability.
[Countermeasures]
File a formal complaint or complaint with the Korea Consumer Agency, Fair Trade Commission, or other relevant organizations. Review legal procedures, including claims for damages, in cooperation with consumer rights groups and legal advisory agencies. Launching a press release and protest campaign with the User Community Alliance I don't want to attack or harm 'Lord Nine'.
However, promises must be kept, and fair and responsible operation is what all users expect.
Your silence may be interpreted as a possible violation of law rather than a choice.
I hope the operating philosophy at the time of the showcase wasn't just a marketing slogan.
We look forward to a sincere explanation and a changed response.
thank you
[Protest] – Violation of ‘Road Nine’ operating philosophy and demand for official response
Recipient: Smilegate, NX3 GAMES
Title: Request for explanation of violation of 'Road Nine' operating philosophy and call for future response
I am a user who enjoys your MMORPG **'Lord Nine'**.
The '5 operating philosophies' revealed at the 2025 announcement were a promise based on trust with users. However, the recent updates and your company's response directly violate that promise, and are causing serious distrust and backlash throughout the user community.
[Items that are violated among the 5 operating philosophies that your company promised]
Probabilistic Item Stress Relief→ Despite the announcement that “only one avatar exists for random draws,”
→ With the recent update, the artifact probability draw system was introduced, which added excessive probability content.
Paid experience/cash equipment not sold
→ In reality, whether or not you pay has a significant impact on your combat power and growth rate.
Preserving item value and respecting the economy between users
→ The game balance is collapsing and the trading ecosystem between users is being violated due to random paid items.
💬 Despite the fact that many users have repeatedly pointed this issue out through the official community and customer center, your company has not yet made any official statement.
[Requirements]
Clear and official statement of position on violation of operating philosophy Provide transparent explanations and fix plans for issue updates (e.g. introduction of artifact probabilities) Announcement of a plan to maintain practical compensation and future operating philosophy to restore user trust
[Official Warning – Call for Legal Responsibility]
If your company continues to ignore legitimate complaints and questions from users, this may be a violation of the following laws. If we determine that there is no official response, we will take the following actions:
→ Prohibition of unfair advertising that misleads consumers
※ After the announcement that “there is only one random item, avatar,” the artifact random draws added may be considered deceptive advertising.
Article 21 of the Act on Consumer Protection in Electronic Commerce, etc.
→ Prohibition of acts that cause unfair disadvantages and failure to fulfill notification obligations
※ Silence on user complaints and failure to sufficiently notify important updates may be an abuse of business position and a violation of the duty to notify.
Article 32 of the Act on Promotion of the Game Industry
→ Obligation to protect users' rights and create a fair usage environment
※ Failure to notify about probabilistic content and paid systems may result in legal liability.
[Response measures]
File a formal complaint or complaint with the Korea Consumer Agency, Fair Trade Commission, or other relevant organizations. Review legal procedures, including claims for damages, in cooperation with consumer rights groups and legal advisory agencies. Launching a press release and protest campaign with the User Community Alliance I don't want to attack or harm 'Lord Nine'.
However, promises must be kept, and fair and responsible operation is what all users expect.
Your silence may be interpreted as a possible violation of law rather than a choice.
I hope the operating philosophy at the time of the showcase wasn't just a marketing slogan.
We look forward to a sincere explanation and a changed response.
thank you
[Protest] – Violation of ‘Road Nine’ operating philosophy and request for official response
Recipient: Smilegate, NX3 GAMES
Title: Request for explanation of violation of 'Road Nine' operating philosophy and call for future response
I am a user who enjoys your MMORPG **'Lord Nine'**.
The '5 operating philosophies' revealed at the 2025 announcement were a promise based on trust with users. However, the recent updates and your company's response directly violate that promise, and are causing serious distrust and backlash throughout the user community.
[Items that are in violation of the 5 operating philosophies your company promised]
Probabilistic Item Stress Relief→ Despite the announcement that “only one avatar exists for random draws,”
→ With the recent update, the artifact probability draw system was introduced, which added excessive probability content.
Paid experience/cash equipment not sold
→ In reality, whether or not you pay has a significant impact on your combat power and growth rate.
Preserving item value and respecting the economy between users
→ The game balance is collapsing and the trading ecosystem between users is being violated due to random paid items.
💬 Despite the fact that many users have repeatedly pointed this issue out through the official community and customer center, your company has not yet made any official statement.
[Requirements]
Clear and official statement of position on violation of operating philosophy Provide transparent explanations and fix plans for issue updates (e.g. introduction of artifact probabilities) Announcement of a plan to maintain practical compensation and future operating philosophy to restore user trust
[Official Warning – Call for Legal Responsibility]
If your company continues to ignore legitimate complaints and questions from users, this may be a violation of the following laws. If we determine that there is no official response, we will take the following actions:
→ Prohibition of unfair advertising that misleads consumers
※ After the announcement that “there is only one random item, avatar,” the artifact random draws added may be considered deceptive advertising.
Article 21 of the Act on Consumer Protection in Electronic Commerce, etc.
→ Prohibition of acts that cause unfair disadvantages and failure to fulfill notification obligations
※ Silence on user complaints and failure to sufficiently notify important updates may be an abuse of business position and a violation of the duty to notify.
Article 32 of the Act on Promotion of the Game Industry
→ Obligation to protect users' rights and create a fair usage environment
※ Failure to notify about probabilistic content and paid systems may result in legal liability.
[Response measures]
File a formal complaint or complaint with the Korea Consumer Agency, Fair Trade Commission, or other relevant organizations. Review legal procedures, including claims for damages, in cooperation with consumer rights groups and legal advisory agencies. Launching a press release and protest campaign with the User Community Alliance I don't want to attack or harm 'Lord Nine'.
However, promises must be kept, and fair and responsible operation is what all users expect.
Your silence may be interpreted as a possible violation of law rather than a choice.
I hope the operating philosophy at the time of the showcase wasn't just a marketing slogan.
We look forward to a sincere explanation and a changed response.
thank you
[Protest] – Violation of ‘Road Nine’ operating philosophy and demand for official response
Recipient: Smilegate, NX3 GAMES
Title: Request for explanation of violation of 'Road Nine' operating philosophy and call for future response
I am a user who enjoys your MMORPG **'Lord Nine'**.
The '5 operating philosophies' revealed at the 2025 announcement were a promise based on trust with users. However, the recent updates and your company's response directly violate that promise, and are causing serious distrust and backlash throughout the user community.
[Items that are violated among the 5 operating philosophies that your company promised]
Probabilistic Item Stress Relief→ Despite the announcement that “only one avatar exists for random draws,”
→ With the recent update, the artifact probability draw system was introduced, which added excessive probability content.
Paid experience/cash equipment not sold
→ In reality, whether or not you pay has a significant impact on your combat power and growth rate.
Preserving item value and respecting the economy between users
→ The game balance is collapsing and the trading ecosystem between users is being violated due to random paid items.
💬 Despite the fact that many users have repeatedly pointed this issue out through the official community and customer center, your company has not yet made any official statement.
[Requirements]
Clear and official statement of position on violation of operating philosophy Provide transparent explanations and fix plans for issue updates (e.g. introduction of artifact probabilities) Announcement of a plan to maintain practical compensation and future operating philosophy to restore user trust
[Official Warning – Call for Legal Responsibility]
If your company continues to ignore legitimate complaints and questions from users, this may be a violation of the following laws. If we determine that there is no official response, we will take the following actions:
→ Prohibition of unfair advertising that misleads consumers
※ After the announcement that “there is only one random item, avatar,” the artifact random draws added may be considered deceptive advertising.
Article 21 of the Act on Consumer Protection in Electronic Commerce, etc.
→ Prohibition of acts that cause unfair disadvantages and failure to fulfill notification obligations
※ Silence on user complaints and failure to sufficiently notify important updates may be an abuse of business position and a violation of the duty to notify.
Article 32 of the Act on Promotion of the Game Industry
→ Obligation to protect users' rights and create a fair usage environment
※ Failure to notify about probabilistic content and paid systems may result in legal liability.
[Countermeasures]
File a formal complaint or complaint with the Korea Consumer Agency, Fair Trade Commission, or other relevant organizations. Review legal procedures, including claims for damages, in cooperation with consumer rights groups and legal advisory agencies. Launching a press release and protest campaign with the User Community Alliance I don't want to attack or harm 'Lord Nine'.
However, promises must be kept, and fair and responsible operation is what all users expect.
Your silence may be interpreted as a possible violation of law rather than a choice.
I hope the operating philosophy at the time of the showcase wasn't just a marketing slogan.
We look forward to a sincere explanation and a changed response.
thank you
MochaCreamBread caught 77 dinosaurs!
You have some good skills!
But aren't the real experts faster?
[Protest] – Violation of ‘Road Nine’ operating philosophy and demand for official response
Recipient: Smilegate, NX3 GAMES
Title: Request for explanation of violation of 'Road Nine' operating philosophy and call for future response
I am a user who enjoys your MMORPG **'Lord Nine'**.
The '5 operating philosophies' revealed at the 2025 announcement were a promise based on trust with users. However, the recent updates and your company's response directly violate that promise, and are causing serious distrust and backlash throughout the user community.
[Items that are violated among the 5 operating philosophies that your company promised]
Probabilistic Item Stress Relief→ Despite the announcement that “only one avatar exists for random draws,”
→ With the recent update, the artifact probability draw system was introduced, which added excessive probability content.
Paid experience/cash equipment not sold
→ In reality, whether or not you pay has a significant impact on your combat power and growth rate.
Preserving item value and respecting the economy between users
→ The game balance is collapsing and the trading ecosystem between users is being violated due to random paid items.
💬 Despite the fact that many users have repeatedly pointed this issue out through the official community and customer center, your company has not yet made any official statement.
[Requirements]
Clear and official statement of position on violation of operating philosophy Provide transparent explanations and fix plans for issue updates (e.g. introduction of artifact probabilities) Announcement of a plan to maintain practical compensation and future operating philosophy to restore user trust
[Official Warning – Call for Legal Responsibility]
If your company continues to ignore legitimate complaints and questions from users, this may be a violation of the following laws. If we determine that there is no official response, we will take the following actions:
→ Prohibition of unfair advertising that misleads consumers
※ After the announcement that “there is only one random item, avatar,” the artifact random draws added may be considered deceptive advertising.
Article 21 of the Act on Consumer Protection in Electronic Commerce, etc.
→ Prohibition of acts that cause unfair disadvantages and failure to fulfill notification obligations
※ Silence on user complaints and failure to sufficiently notify important updates may be an abuse of business position and a violation of the duty to notify.
Article 32 of the Act on Promotion of the Game Industry
→ Obligation to protect users' rights and create a fair usage environment
※ Failure to notify about probabilistic content and paid systems may result in legal liability.
[Countermeasures]
File a formal complaint or complaint with the Korea Consumer Agency, Fair Trade Commission, or other relevant organizations. Review legal procedures, including claims for damages, in cooperation with consumer rights groups and legal advisory agencies. Launching a press release and protest campaign with the User Community Alliance I don't want to attack or harm 'Lord Nine'.
However, promises must be kept, and fair and responsible operation is what all users expect.
Your silence may be interpreted as a possible violation of law rather than a choice.
I hope the operating philosophy at the time of the showcase wasn't just a marketing slogan.
We look forward to a sincere explanation and a changed response.
thank you
go go
cc
It's already 3 weeks now after the arena point adjustment here : https://page.onstove.com/epicseven/global/view/10635657?boardKey=987
It's only push Champ 3+ players up to Emperor thanks to the point requirement per rank decrease from 200 to 100. But the problem that players still can't climb to Legend rank (only 15 Legend players at nearly season end) and only around 200 players at Emperor while we have 900 positions for Emperor. 800-900+ players' Skystones get stolen by system weekly because they can't get in to the rank they should be. It's mean the points gain from win & lose still have issue and need to fix.
In the 1st & 2nd season after season point reset implement (changed from weekly reset), players can still get their rank. We got fully 100 Legends & 900 Emperors in exchange of the inflation of the arena point (6000-7000 points+ for Champion? I can't remember). But I think the inflation isn't an issue as long as players can claim their (rightful) rank instead of empty position like this.
So if you can't find a way the fix this then just increase the winning point and let's it's inflation because the whales with 20k+ points will still get these incredible points no matter how many times you adjusted. Or the best way is just go back to weekly reset with Arena pass.
Watch MoriyaE7 vid on youtube called " I Finally Hit Legend Arena (No Skystones Spent)" so you can understand how wrong you are.
As for "whales with 20k+ points will still get these incredible points" ofc, they are willing to spend to be on top, if you are not then nothing can be done for you.
"so you can understand how wrong you are"
Yeah, how wrong you are? When Legend has 100 & Emperor has 900 positions but we only have less than 20 Legend + around 200 Emperor. We have more than 750+ positions empty which never happen for 4 years until the changed of win/lose point adjustment in Q3,2024.
Watch MoriyaE7 vid on youtube called " I Finally Hit Legend Arena (No Skystones Spent)"
- Then why we have less than 20 Legend at nearly season end? Also what is your rank in Arena?
If you think 750+ positions empty is normal then it's mean all these 750+ players who usually at Emperor before point adjustment all play wrong? Also even when you reach Legend doesn't mean you 100% stand still, it normal to get 10+ Hits in few hours at that positions. You see my rank?, Top 33 of server and only Emperor 3. You really have some damaged in your thought if you think this is ok when we already have better system in the past.
" But the problem that players still can't climb to Legend rank" - he literally shown you in that video he made that after point adjustment you can climb to legend while being f2p, hence i'm saying you are wrong.
As for legend ranking and amount of them - it shows that those who want to be on top have to be competitive. Arena used to be use flags and chill, not anymore, especially from Thursday where you will have to be even more competitive since your ring/neck charms will also come from arena shop.
Is my arena rank that important for your point? I roam between emp - legend 6 constantly by just using my daily flag regen.
First, MoriyaE7 and me are in different server. I'm in Asia server.
MoriyaE7
ME
I have both better win & defense rate than him. But I take attack 240+ while he only 160-170 per week, this already 600+ points different per week. Even with 100+ consecutive wins + all Flag used my point still decrease. So I playing wrong huh? I have a proof to show my stat here, not just text.
Also MoriyaE7 or you can reach Legend rank once doesn't mean the system is flawless.
It only shows his def is better than yours so he is not attacked that much. Nothing he and myself can do about that 🤔
"It only shows his def is better than yours"
Are you blind!? My def% is higher. The different from getting attack is because of different server. His server has less competitive and that's doesn't mean system isn't has issue.
OK, I will stop reply to you from now on. I want to discuss to person who has more reasonable, not you.